Narrowcast is a product of Wiex Agency B.V. We value the protection of your personal data. This Privacy Policy explains which data we collect, how we use it, and what rights you have.
1. Who are we?
Narrowcast is a product of Wiex Agency B.V.
Name: Wiex Agency B.V.
Email: info@narrowcast.nl
Telephone: 085 401 5243
Chamber of Commerce (KvK): 91218934
VAT number: NL865585052B01
2. What data do we collect?
We process personal data that you provide to us, data that is collected automatically when you use our platform, and data we receive from third parties (where applicable).
Examples of data:
Name, address, company details
Email address and telephone number
Login credentials and account information
Platform usage (log files, IP address, device and browser details)
Payment and invoicing details
3. Why do we process data?
We process personal data for the following purposes:
Creating and managing accounts
Delivering our services and functionalities
Sending service messages and updates
Handling payments and invoices
Improving our services and user experience
Complying with legal obligations
4. Legal basis for processing
We only process personal data where permitted under the GDPR, including:
Performance of a contract
Legal obligation
Consent of the data subject
Legitimate interests (e.g., security or improving our services)
5. Sharing data
We only share personal data with third parties where necessary for our services or where we are legally required to do so. This may include:
IT service providers and hosting partners
Payment service providers
Authorities, where legally required
We conclude data processing agreements with our processors to ensure secure handling of data.
6. Retention period
We do not keep personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it longer.
7. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access.
8. Your rights
Under the GDPR you have the following rights:
Right of access to your data
Right to rectification or erasure
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent
You can submit your request via info@narrowcast.nl. We will respond within 30 days.
9. Cookies and tracking
Our platform uses cookies and similar technologies to improve website performance and analyse usage. For more information, please refer to our Cookie Policy (if available).
10. Contact and complaints
If you have questions or complaints about this Privacy Policy or the processing of your data, please contact:
Wiex Agency B.V.
Email: info@narrowcast.nl
Telephone: 085 401 5243
KvK: 91218934
VAT: NL865585052B01
If you are not satisfied with how your complaint is handled, you can contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.
